Refund Policy
At Vijhin Eyewear, we want you to be completely satisfied with your purchase. This Refund Policy explains the conditions under which you may return or exchange items and receive a refund.
Returns & Exchanges
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We accept returns or exchanges within 30 days of the delivery date.
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Items must be unused, in original packaging, and in the condition you received them.
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To initiate a return or exchange, please contact us at [Insert Email] with your order number and reason for return.
Non-Returnable Items
The following items are not eligible for returns or exchanges:
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Customized or personalized eyewear
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Items damaged due to misuse, accidents, or improper care
Refund Process
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 7–10 business days.
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Shipping costs are non-refundable unless the return is due to a defect or error on our part.
Damaged or Defective Items
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If you receive a defective or damaged item, please contact us within 7 days of delivery.
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We will arrange a replacement or full refund, including any shipping costs incurred.
Exchanges
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Exchanges are subject to product availability.
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If the desired replacement item is unavailable, a refund may be issued instead.